Technology

The Technology Department of Warren County Public Schools is dedicated to providing innovative, reliable, and secure technology solutions that enhance teaching, learning, and administrative efficiency. By maintaining a robust digital infrastructure, implementing cutting-edge educational tools, and ensuring equitable access to technology, the department empowers students and staff to thrive in a dynamic, technology-driven world. With a focus on cybersecurity, continuous improvement, and responsive support, the team strives to create a seamless and engaging digital learning environment. Their vision is to harness technology as a catalyst for academic success, creativity, and lifelong learning while preparing students for the challenges of the future.

Help Desk

Contact Information

Help desk: 540-636-8509 option: 1

Email: helpdesk@wcps.k12.va.us

Current help desk hours

Monday - Friday

7:30 am - 4:30 pm

Please check this page regularly as hours may change depending on your needs for support.

Please provide the following information when you contact our help desk via email or phone:

  • Your name
  • Your contact (email or phone)
  • Your child's name
  • Your child's school
  • Your child's classroom teacher (if applicable)
  • Your child's grade level
  • If there is an issue with the Chromebook please provide the SN on the bottom of the Chromebook.
  • If we need to remote into their Chromebook we are going to ask you to log into the following site: https://remotedesktop.google.com/support/
  • This link can be found in the student bookmarks if they are logged into their wcps Google account using the Chrome web browser or Chromebook.
Technology Status Dashboard

Check the Technology Status Dashboard for known issues and updates on service status.